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SheetMagic is now compatible with any AI model with our OpenRouter integration!

FAQs

We’ve recently updated this so that it outputs the exact error so that you can learn & fix the issue yourself. 

That being said, we typically see two types of errors… 

Error #1: The model `gpt-4` does not exist or you do not have access to it

Fix: As of August 4, 2023, you fix this by going to your OpenAI billing settings and make sure you have a paid OpenAI account and paid at least $1 to OpenAI. If it’s not working, check the OpenAI help article on how to get GPT-4 access as this may be more up to date as they make changes.

 

Error #2: You exceeded your current quota, please check your plan and billing details

Fix: To fix this, go your OpenAI billing settings and make sure you have a paid OpenAI account and paid at least $1 to OpenAI. If it’s still not working, make sure you don’t have any quota settings as that may make you hit your limit.

 

If you’re still having trouble, please include a shareable link to your sheet in your support message so we can check the issue and let us know what error you’re seeing.

You will copy the license key in your SheetMagic account page and give them your license key. 

When they start using SheetMagic, their email will automatically populate in your account under “License Management” and you can revoke their access anytime. 

No! These are completely free of charge and you can use them in an unlimited fashion 🙂

Most companies limit this, but there is unlimited use when you use SheetMagic!

Usually this is due to a conflict with another extension or Chrome extension. If you try it in incognito mode, it should work.

You can try disabling Google Sheets Addons and Chrome extensions one-by-one to find which one is causing the conflict with SheetMagic.

By default, your OpenAI settings are set to 800 tokens of output. 

You can up the token limit by opening the SheetMagic sidebar and changing the amount of tokens to 4000 for longer responses back from OpenAI.

We recommend also enabling Safe Mode for longer outputs.

SheetMagic requires an OpenAI key to use it, so you’ll need to attach your API key regardless.

Whether you’re using GPT-3.5 or GPT-4, you’ll need an OpenAI key no matter what.

Even if you have ChatGPT account or ChatGPT plus, you’ll still need to attach your OpenAI key.

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